Privacy - Grace & Ease

Last Updated: 24/03/2025

Grace & Ease ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about visitors to our website (https;//www.grace-ease.co.nz) and customers who participate in our online and in-person courses (the "Services").

1. Information We Collect

We collect personal information directly from you when you provide it to us and automatically through cookies and tracking technologies when you use our website, including when you:

The types of information we may collect include:

Personal Identifiable Information (PII): such as your name, email address, phone number, and billing information.
Usage Information: such as IP addresses, browser types, and the pages you visit on our website.

2. How We Use Your Information

We may use your information for various purposes, including to:

Provide and manage our Services
Process your transactions
Improve and personalise your experience with our Services
Communicate with you about updates, offers, and other information relevant to our Services
Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

Service Providers: with third-party vendors who assist us in providing our Services (e.g., payment processors, email providers).
Legal Compliance: to comply with laws and regulations, respond to lawful requests, or protect our rights and safety.

4. Your Rights

You have the right to:

Access, correct, or update your personal information
Request deletion of your personal information
Object to the processing of your personal information
Withdraw consent for marketing communications at any time

Withdraw consent for marketing communications at any time by clicking the ‘unsubscribe’ link in our emails or contacting us at lizplant@grace-ease.co.nz.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to provide a personalised experience and analyse website traffic. You can adjust your browser settings to refuse cookies; however, this may affect certain features of our website.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked sites.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

9. International Data Transfers

We may store or process your information using third-party service providers located outside of New Zealand. If we transfer personal information outside of New Zealand, we ensure that appropriate safeguards are in place to protect your information in accordance with the Privacy Act 2020.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request deletion, we will securely delete your personal information unless we are required to retain it for legal or business purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make changes, we will notify you by revising the "Last Updated" date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Grace & Ease

19 Dalmeny St, Oamaru
lizplant@grace-ease.co.nz
020 4051 7708